SmartEVC Platform

Privacy Policy & Terms of Use

ASSIST Software Privacy Policy & Terms of Use

ObservațieThe Privacy Policy below will become effective 04.12.2020

Updated: 04.12.2020

ASSIST Software cares about your privacy.  The policy refers to the types of information collected from you while you are using the website and the ways in which ASSIST Software uses this information. 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website or app?

Your personal data includes information such as:



Telephone number

Email address

IP address, Browser version, Device used

Our Privacy Policy is intended to describe how and what data we collect, and how and why we use your personal data. It also describes the options we provide you to access, update or otherwise take control of your personal data that we process.  

For any questions about our Privacy policy, or GDPR practices at ASSIST Software, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at

When do we collect information?

Colectăm informații pentru a vă asigura cea mai bună experiență de navigare atunci când accesați site-ul nostru Colectăm datele dumneavoastră cu caracter personal când:

  1. submit an inquiry to our contact form;

  2. subscribe to our newsletter;

How do we use your information?

How we use the information we collect depends in part on the purpose you accessed our websites for. Below are the specific purposes for which we use the information we collect about you.

Communication with you. If you submitted an inquiry about our services, we’ll use your email and/or phone number to reply or send further details. If you subscribed to our newsletter form, we’ll send updates via email. Also, we might use the personal data you submitted to us for participation in contests, surveys, or in other activities to contact you or use it for various Social media posts. 

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

Website analytics.  We use web analytics tools to collect information about how you interact with our website or mobile applications, including what Smart EVC related pages you visit, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools for website analytics. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. 

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To send periodic emails regarding your order or other products and services.

To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We only provide articles and information. We never ask for credit card numbers.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive / credit information you supply is encrypted via Transport Layer Security (TLS) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

How do we use ‘cookies’?

collected in an anonymous form by Google Analytics and are used to provide information about how visitors use our website. Type of data collected: We are using Google Analytics for statistics about our website visitors. The cookies are 

  • Your IP address

  • The date and time of your visits

  • Referral sources

  • Information about the device, browser and operating system you are using 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.